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Reserving Your Date

We recommend booking your party well in advance (minimum 3 weeks) to secure your preferred date. Sometimes we do have space for last minute bookings. Call or email us to find out! We require a 40% non-refundable deposit to confirm your date, this deposit will be used towards your spa services on the day of your event.

*Please note we do require parking at the building for condos and apartments and valet parking for events in hotels. If not available, your party may be subject to an additional setup fee.*


Please make sure you are 100% sure of the date you are booking and are able to fill the guest number requirements prior to booking.

  • Final guest numbers and payments for guests, food and extras are due 7 days prior to the party date.

  • Parties are charged per number of minimum guests, including the guest of honor. Even if the minimum number of guests do not arrive on the day, payment must still be made for the minimum number of guests.

  • If more guests arrive than the final guest count confirmed 7 days prior to the party date, there will be an additional charge of $175 per guest and there will not be a guarantee that all services will be provided to them due to lack of notice for proper number of service practitioners. 


Party Times

Due to our fixed party schedule and time slots, a pamper party will commence at the confirmed time. If guests have not arrived they may miss out on activities that have already been planned or completed.


Cancellation Policy

We require 2 weeks notice to cancel any party bookings. If cancellation is given with at least 2 weeks written notice to, a credit may be used toward another event or DIY virtual workshop within 6 months. If cancellation occurs after the 2 weeks notice mark, the deposit will be forfeited. 


Deposits on parties and events are non-refundable. 



If you are booked into an event and reschedule, this can only happen one time. If an event is rescheduled for a second time, the deposit will be forfeited.

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